Frequently Asked Questions¶

Answers to common questions about ToastHost.

General Questions¶

What is ToastHost?¶

ToastHost is a club management platform for Toastmasters clubs. It provides tools for meeting management, member tracking, online payments, club websites, and more.

What does ToastHost cost?¶

ToastHost offers a free one-month trial so clubs can explore all features. After the trial, clubs pay an affordable monthly subscription to continue using the platform.

Is ToastHost affiliated with Toastmasters International?¶

ToastHost is an independent platform designed to support Toastmasters clubs. It is not officially affiliated with or endorsed by Toastmasters International.

How do I get started?¶

Account Questions¶

How do I create an account?¶

Visit toasthost.co.uk, click LOGIN/SIGNUP, and enter your email address. The system will guide you through the process - just verify your email with a one-time code. See Creating an Account for details.

How do I reset my password?¶

Use the "Forgot Password" link on the sign-in page. You'll receive an email with reset instructions.

Can I change my email address?¶

Contact your club officers or support to update your email address.

How do I delete my account?¶

Contact support to request account deletion. Note that some historical club data may be retained.

Club Questions¶

How do I add my club to ToastHost?¶

If you're a club officer, see Registering a Club. You'll need your club number and basic information.

How do I join an existing club?¶

Find your club and request access. A club officer will need to approve your request.

Who can be a club officer on ToastHost?¶

Officer permissions are assigned by existing officers or administrators. Typically this follows your actual Toastmasters club officer roles.

Can my club use ToastHost if we already use another system?¶

Yes! Many clubs migrate from other systems. See Data Import for importing existing data.

Meeting Questions¶

Open the meeting page and click on available roles to sign up. See Role Signup.

This depends on your club's settings. Many clubs limit members to one role per meeting to give everyone opportunities.

Contact your VP Education or the meeting organizer to release a role you've signed up for.

How does voting work?¶

During the meeting, voting opens for Best Speaker, Best Evaluator, and Best Table Topics. See Voting.

Payment Questions¶

How do online payments work?¶

ToastHost integrates with Stripe for secure card payments. Members receive a payment link and can pay directly online.

What payment methods are accepted?¶

Stripe accepts major credit and debit cards (Visa, Mastercard, American Express, etc.).

Are there fees for online payments?¶

Stripe charges a small percentage per transaction (varies by country). These fees may be absorbed by the club or passed to members - check with your treasurer.

Can I pay in installments?¶

This depends on your club's configuration. Ask your treasurer about payment options.

Pathways Questions¶

Does ToastHost replace Base Camp?¶

No. Base Camp is Toastmasters International's official education platform. ToastHost helps track your progress but doesn't replace Base Camp.

How do I update my pathway progress?¶

You can update progress in ToastHost, or your VP Education can update it based on your Base Camp records.

Can I track multiple pathways?¶

Yes, if you're working on multiple paths, ToastHost can track all of them.

Technical Questions¶

Which browsers are supported?¶

ToastHost works best with modern browsers: Chrome, Firefox, Safari, Edge. Keep your browser updated for the best experience.

Is there a mobile app?¶

ToastHost is a web application accessible on any device with a browser. There's no separate mobile app currently.

Can ToastHost integrate with other tools?¶

ToastHost integrates with Google Calendar and Stripe. Other integrations may be available - contact support for specific requests.

Is my data secure?¶

Yes. ToastHost uses encryption, secure hosting, and follows data protection best practices. Payment data is processed by Stripe, which is PCI-compliant.

District Questions¶

How does district access work?¶

District officers have access to district-level features for managing clubs, COT training, and district-wide analytics.

Can Area/Division Directors use ToastHost?¶

Yes, with appropriate permissions, Area and Division Directors can access relevant data for their geographic areas.

Getting More Help¶

What if my question isn't answered here?¶

Check Troubleshooting for technical issues
Join the WhatsApp Group for community support
Contact Support directly

How do I report a bug or request a feature?¶

Contact support with bug reports or feature suggestions. We appreciate feedback that helps improve ToastHost!