Support¶
Get help with ToastHost when you need it.
Self-Service Resources¶
Before contacting support, try these resources:
- Troubleshooting Guide - Solutions to common issues
- FAQ - Answers to frequently asked questions
- Search the documentation - Use the search feature to find specific topics
Community Support¶
WhatsApp Group¶
Join our community support group for quick help from other users and the ToastHost team.
Best for:
- Quick questions
- Tips and advice from other users
- Community discussions
Contact Us¶
Email Support¶
For issues that require personal attention:
- Account problems
- Data corrections
- Bug reports
- Feature requests
Response time: We aim to respond within 24-48 hours on business days.
Reporting Issues¶
When reporting a problem, please include:
What happened¶
- What you were trying to do
- What actually happened
- Any error messages you saw
Your environment¶
- Browser (Chrome, Firefox, Safari, etc.)
- Device (computer, phone, tablet)
- Operating system (Windows, Mac, iOS, Android)
Screenshots¶
If possible, include screenshots showing:
- The error or problem
- Any error messages
- What you expected to see
Feature Requests¶
Have an idea to improve ToastHost? We'd love to hear it!
When suggesting features:
- Describe the problem you're trying to solve
- Explain how you'd like it to work
- Let us know how important it is to you
Feedback¶
We're always looking to improve. Share your:
- General feedback on the platform
- Suggestions for documentation
- Ideas for better user experience
Response Times¶
- WhatsApp Group: Usually within hours
- Email Support: 24-48 hours on business days
Tips for Faster Resolution¶
- Check documentation first - Many questions are already answered
- Be specific - Detailed descriptions help us understand the issue
- Include screenshots - Visual information speeds up diagnosis
- Try basic troubleshooting - Refresh, clear cache, try another browser
Thank You¶
Thank you for using ToastHost! We're committed to helping Toastmasters clubs succeed, and your feedback helps us improve.